Public Utilities

The Department of Public Utilities is a self-supporting public service organization founded in 1879.

The Department is responsible for treating drinking water and maintaining the lines that deliver this water to Portsmouth and certain areas of Suffolk and Chesapeake.
 
Public Utilities also maintains the sanitary sewer lines and sewage pumping stations which carry wastewater away from your home or business.

 

Portsmouth Public Utilities is a Member of:

Divisions


The units that make up the Department of Public Utilities and provide its services are:

 

FOR IMMEDIATE RELEASE 

Portsmouth Water System to Temporarily Change to Chlorine

                                            February 2017

As part of routine maintenance procedures to ensure the quality of our drinking water, the City of Portsmouth, in conjunction with the Cities of Chesapeake, Virginia Beach, Norfolk, Suffolk and the County of Isle of Wight, will temporarily switch from chloramines to free chlorine as the disinfecting agent added to City water.  This change, which will be done in accordance with state and federal regulations, will pose no impact to public health or to the safety of City water.  The switch to free chlorine will be from March 7, 2017 until March 28, 2017, with a return to chloramines on March 29, 2017.  

This temporary change will affect water for all Portsmouth water customers, including those customers in Chesapeake and Suffolk who receive water from the City of Portsmouth.  It is possible that residents may notice a chlorine-like smell, often referred to as a “swimming pool smell,” during the change.  This is normal and it is not harmful and you will not need to do and anything.  Also, it is possible that you may notice brief discoloration – again, this is normal and will dissipate as the change continues.  

Kidney dialysis patients and fish owners should continue to follow the standard water treatment process for chloramines, as this also removes free chlorine.

For more information, call the Portsmouth Water Quality Laboratory at 539-2201 ext. 232.



 



                                                                                                           

 

HRWET
American Water Works Association Dedicated to Safe Drinking Water
Portsmouth Public Utilities - At Your Service