1. Administration & Engineering Office

    This division supports, leads, and directs the Department’s operational divisions and provides project design, construction management and contract administration for the Department’s construction projects.

  2. Customer Service Office

    Customer Service Office serves the customers of the Utility by reading meters, providing bills for services rendered, collecting revenue and providing other customer related services.

  3. Operations Division

    This division operates and maintains Portsmouth’s water transmission and distribution system, which includes fire hydrants, valves, water tanks, water mains, and water pumping stations.

  4. Water Production Division

    This division is responsible for the operation, maintenance, and protection of the Department’s water resources.

  5. Lakes and Reservoirs