Who Do I Call Guide

Who Do I Call - Quick Reference Guide


Access the Phone and Email lists in both the Staff Directory and Resource Directory.

Area code for our area is 757.
Call 757-393-8000 for numbers not listed below.

Emergency Numbers | Concerns | Licenses and Permits | Information
Elected officials and voter registration | Portsmouth City Schools | Elementary Schools
Middle Schools | High Schools | Special Centers | Citizen Concern Line



Emergency Resources

Number (area code 757)

Emergency medical care

911

Emergency police

911

Fire

911

Police non emergency number (Police Department)

393-5300

Substance or Mental Health emergency

393-8991

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Concerns

Number (area code 757)

General Concerns

393-8008

A ditch is filled with trash; the storm drain is clogged

393-8666

A neighbor has junk cars

393-8522

A neighbor is building something without permits

393-8531

A neighbor who has too many animals

393-8430

A neighbor will not control the noise at their house

393-5300

A neighbor will not cut their grass

393-8522

A neighbor will not repair their house

393-8522

A neighbor will not take the trash out

393-8522

A neighbor’s dog will not stop barking

393-8430

A sidewalk is damaged

393-8592

A street needs to be cleaned

393-8663

A streetlight is needed

393-8008

A streetlight is out (Online Form)

393-8008

A traffic light does not work

393-8650

A water leak in the street or at my meter

393-8561

Bushes or trees along a street need to be trimmed

393-8085

Business operating illegally

393-8836

Car damaged by pothole or City of Portsmouth vehicle

393-8042

Cars parked illegally

393-8752, x201

Cars speed through my neighborhood

393-8063

Holes in the street

393-8666

Illegal drug problem in my neighborhood

393-8014

Sewage is present in the street or in my yard

393-8561

Street signs have been damaged

393-8565

Zoning/CAR Violation, Someone Working without a Permit
on the Weekends

393-8836


Licenses and Permits



Building permit (Printable Forms)

393-8531

Business License (Commissioner of Revenue)

393-8714

Dog license

393-8199

Food handler’s permit

393-8585

Marriage license

393-8671

Parade/Block Party permit

393-8481

Special Event permit

393-8481

Worker’s permit

393-8751

Yard sale permit (Commissioner of Revenue)

393-8771



Information

Number (area code 757)

Birth/death certificate is needed (State Website Link)

393-8585, ext.8605

Business wants to move to Portsmouth (Economic Development)

393-8804

Car towed by the City of Portsmouth

393-8319

Cemeteries

465-2900

Food stamps

393-8749

Library card

393-8365

Library locations (Portsmouth Public Library)

393-8365

Locate someone in Portsmouth jail

391-3175

Personal property taxes

393-8651

Portsmouth Redevelopment and Housing Authority

399-5261

Property assessment questions (Real Estate Information)

393-8631

Real estate taxes

393-8198

Record or check on a deed

393-8671

Recreation services for the elderly (Recreation)

393-3241

Rental inspection is needed

393-8522

Sports and recreation of children (Recreation)

393-8481

SSI

465-4869

Substance abuse or mental health treatments

393-5357

Trash Pickup Schedule / Questions / Need a new trash can

393-8663

Water service turned on / pay a water bill

393-8524

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Elected officials and voter registration (Registrar's Office)

Number (area code 757)

City Council Members (Council Members)

393-8639

Location to vote (Registrar's Office)

393-8644

Name of U.S. Congressman

393-8644

Name of U.S. Senator

393-8644

Name of Virginia Delegate

393-8644

Name of Virginia Senator

393-8644

Register to vote (Registrar's Office)

393-8644

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Portsmouth City Schools
Number (area code 757)


School Board Administration

393-8751

School registration

393-8751

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Elementary Schools



Brighton

393-8870

Churchland Academy

686-2527

Churchland Elementary

686-2523

Churchland Primary and Intermediate

686-2519

Douglass Park

393-8646

Hodges Manor

465-2921

James Hurst

558-2811

Lakeview

465-2901

Mt. Hermon Preschool Center

393-8825

Olive Branch

465-2926

Park View

393-8647

Simonsdale

465-2917

Emily N Spong Preschool Center

393-5247

John Tyler

393-8879

Westhaven

393-8855

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Middle Schools

Number (area code 757)

Churchland

686-2512

Cradock

393-8788

William E Waters

558-2813

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High Schools

Number (area code 757)

Churchland

686-2500

I.C. Norcom

393-5442

Woodrow Wilson

465-2907

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Special Centers

Number (area code 757)

D.A.C.

393-8791

New Directions

393-8728

Excel Campus

465-2958

SECEP

393-6428


Citizen Concern Line


The city maintains a 24-hour citizen concern hotline, 757-393-8008, for all of your non-emergency questions or concerns. Your call will be returned as soon as possible. Visit our online request forms.


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