Damage Assessment

If you have experienced damage to your home as a result of the recent storm, please take the following steps immediately: 


                   - Contact your insurance agent
                   - If you have flood insurance, go to FloodSmart.gov for information on filing. If you need to purchase flood insurance, this is also                        an excellent, easy to understand resource.
                   - Report your damage to the City of Portsmouth by calling the Customer Contact Center at 757-393-8533. A Presidential Disaster                      Declaration will depend on the amount of reported damage.

Important Note: It is critically important that you call the City to report damage.
Qualifying for Federal Assistance is dependent on Portsmouth meeting thresholds for a Presidential Disaster Declaration.


Damage Assessment reporting can be completed through E-Form, Voicemail, and Regular Mail:
                    - Telephone 757-393-8533

                    - Electronic Form 

                   - City of Portsmouth, Attn: Permits and Inspections / Damage Assessment, 801 Crawford Street, Portsmouth VA 23704