Public Utilities 
Directions

801 Crawford Street
2nd Fl.
Portsmouth, VA 23704

P.O. Box 490
Portsmouth, VA 23705

757-393-8524

757-393-8561

757-397-6350

Email the Department
Link: Public Utilities Page

Office Hours
Monday - Friday
8 a.m. - 5 p.m.

Lake Kilby  & Water Quality
(757) 539-2201

Miss Utility
1-800-552-7001

Hampton Roads Sanitation District
(757) 460-2491

For sewer emergencies and after hours, please call (757) 393-8561.





Staff
Name Title Email Phone
Trimyer, Erin Director of Public Utilities 757-393-8691

Administration 
Directions

801 Crawford Street
Portsmouth, VA 23704

757-393-8691

757-393-8976

Link: Administration and Engineering Office Page

Hours


Monday - Friday
8 a.m. - 5 p.m.


Customer Service Office 
Directions

801 Crawford Street
Portsmouth, VA 23704

757-393-8524

757-397-6350

Link: Customer Service Office Page

Hours


Monday - Friday
8 a.m. - 5 p.m.


Operations Distribution Division 
Directions

801 Crawford Street
Portsmouth, VA 23704

757-393-8561

757-393-8412

Link: Operations Division Page

Hours


Monday - Friday
7:30 a.m. - 4 p.m.


Water Production Division 
Directions

801 Crawford Street
Portsmouth, VA 23704

757-539-2201, ext. 232

757-539-7608

Link: Water Production Division Page

Hours


Monday - Friday
7 a.m. - 3:30 p.m.