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1. How much is a bicycle license?
2. What information is required when registering my bicycle?
3. When does the bicycle license expire?

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1. Will your business be located within the city limits of Portsmouth? Or, Will you conduct business within the city limits?
2. Is your business zoned to conduct your type of business at your proposed business location or, is the property or space you are about to rent will pass building and fire code requirement?
3. Are you looking for available property or building to conduct your business?
4. Will you be using a sign to advertise your business? or, Will any building construction or tenant improvements be required for your business? or, Will there be a change in property use from occupant?
5. Will your business operate out of your home?
6. Will your business sell or serve beer, wine and/or liquor?
7. Will your business involve food preparation, tattoo or massage facility, hotel or public pool?
8. Will your business involve manufacturing?
9. Will you have three or more employees other than yourself?
10. Are you a general or sub-contractor?
11. Will your business be a Corporation or a Limited Liability Company? or, Is your business incorporated or registered in another state?
12. Do you need Federal Internal Revenue Service forms, a Federal ID Number or other tax information?
13. Are you applying for a City of Portsmouth Business License that will require you to collect or pass on the tax on retail sales? Will you require Virginia Sales Tax information, on sales or use tax?
14. Will you use a fictitious trade name or "doing business as" name?
15. Will you be using personal property or machinery and tools for business purposes?
16. Where do I obtain my Business License?

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1. Why does Portsmouth assess at "market value"?
2. What is fair market value?
3. What affects market value?
4. How does the Assessor’s Office obtain information?
5. How is property value determined?
6. What if there are no recent sales in a neighborhood?
7. Why do assessments change each year?
8. What do some properties sell for more or less than their assessed value?

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1. How do I get a birth certificate?

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1. What is DMV Select?

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1. Do I have to purchase a city license for my pet?
2. How much does a city license cost annually?
3. Can I purchase a multi-year license?
4. What is the deadline for purchasing a license?
5. Does my service dog need a license?
6. Where can I purchase a dog license?
7. • Should I notify you if I no longer own my dog or my dog passes away?

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1. What is the mission of the Portsmouth Parking Authority?
2. Where do I find visitor parking downtown Portsmouth and how much will parking my vehicle cost?
3. When is visitor parking in the City garages Free?
4. When is metered parking free?
5. Where can a disabled person find parking?
6. Where are the closest garages to the Children’s Museum of Virginia?
7. Where is the closest garage to the Virginia Sports Hall of Fame?
8. How do I rent a monthly space in a City Parking Lot or City-operated Parking Garage?
9. I would like to take the ferry from Portsmouth to Norfolk instead of driving through the tunnel. Is parking available close to the ferry landings?
10. I am being transferred to the U. S Coast Guard’s 5th District Headquarters. Do you offer a military discount and where is the closest monthly parking available?
11. I will be living in a Residential Parking District, such as Olde Towne. Where do I obtain a residential parking permit (decal) for my vehicle(s), and how can I obtain guest passes for my visitors?
12. What are the hours of operation of the Portsmouth Parking Authority Customer Service Office in the Middle Street Garage?
13. Who enforces on-street and off-street parking regulations?
14. I parked at a meter and it malfunctioned. Who do I call to report the problem?
15. How can I pay the parking ticket I received?
16. If I don’t agree with the ticket, how can I appeal it?
17. Who can I contact about unpaid parking tickets issued for my vehicle?
18. I am having construction work done at my business or residence in downtown Portsmouth. Can I have parking space(s) reserved on the street so that the contractor can park nearby while doing the work?
19. I will be attending a concert at the nTelos Wireless Pavilion. Do I have to pay to park, and how much will it cost?
20. Are public restrooms provided in or near parking facilities?

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1. When should you use Optima Employee Assistance Program?

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1. What are flood zones?
2. What flood zones require flood insurance?
3. How do I find out what flood zone I am in?

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1. Can I submit a paper application?
2. Where do I apply?
3. How can I find out the status of my application?
4. Can I still apply for a job if I missed the deadline?
5. If I previously applied for a position, will you automatically be considered for the same position if it is reposted?
6. Can I update my application after it has been submitted?
7. Who will contact me if I am selected for an interview?
8. How can I determine if I meet the requirements for the position?

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1. When do benefits start?
2. When do benefits begin after a qualifying event?
3. What is flexible spending?
4. What is the difference between HMO and PPO on medical and dental?
5. What is Optional Life?
6. What are status change events?

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1. What are the hours of the Impound Lot?

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1. My computer won't start

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1. What do I do about Zika?
2. Do you spray my neighborhood?
3. How do I report a mosquito problem?
4. Why did the operator turn the sprayer off when passing my house?
5. I live in an apartment complex, how come sprayers do not come in my complex?
6. Why does it seem that mosquitoes are more active after spray operations; is the pesticide working?
7. How will I find out when you are spraying the city?
8. How can I prevent my neighborhood from breeding mosquitoes?
9. Why does it rain every time the weather people call for no rain?
10. It doesn't look like the spray truck is spraying enough is it going too fast?

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1. Can I register to vote in Virginia?
2. When can I register?
3. Where can I register?
4. How much does it cost?
5. What should I do if I have changed my name or my local address?

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1. Can I dispute a parking ticket?
2. How can I pay a parking ticket?
3. How long do I have to pay a parking ticket?
4. What happens if I do not pay the parking ticket within 30 days?
5. Who would I contact with questions concerning my ticket?

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1. What is generally considered personal property for taxation purposes?
2. How is the amount of tax to be levied on personal property determined?
3. How is personal property assessed?
4. What personal property is prorated?
5. What does prorating of personal property taxes mean?
6. Where may local tax returns be filed?
7. If I move out of Portsmouth during the tax year or sell my motor vehicle during the tax year, am I eligible for a refund of the personal property tax paid?
8. Can I appeal my personal property assessment?
9. What is “Filing by Exception”?
10. What is the filing deadline for reporting personal property other than vehicles?
11. When is my personal property tax payment due?
12. When selling or disposing of a motor vehicle or trailer, do I need to notify anyone?
13. What are my tax obligations if I am an active duty military person maintaining Portsmouth as my legal residence?
14. As an active duty member of the military, would I be taxed for personal property in Portsmouth if I maintained a legal domicile in a state other than Virginia?
15. How does the City of Portsmouth determine the tax exempt status of military service personnel?
16. What vehicles are eligible for tax relief?

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1. Are you the Planning Council?
2. Is my property in a historic district or other district with certain development restrictions?
3. Who do I contact about zoning inquiries and flood plain information?
4. I need social services assistance. Can you assist me?
5. What are your hours of operation?

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1. Hours of Operation

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1. How are Real Estate taxes assessed?
2. What is the current tax rate for the City of Portsmouth?
3. What are the Due Dates for Real Estate Taxes?
4. Are all four (4) quarters of Real Estate Taxes billed the same?
5. What does it mean when only the Stormwater Management Fee is charged to an account?
6. What do ALL zeros ($0) on ALL quarters on the Real Estate Tax Data chart mean?
7. Are payment method & payment date a matter of public record?
8. How long are the figures on the website good through?
9. How do I request additional tax information on a property?
10. What do I do if my taxes are paid by my mortgage company but I receive a Real Estate Tax bill?
11. What do I do if I have paid off my loan to my mortgage company?
12. When are the Real Estate Tax bills mailed by the Treasurer’s Office?
13. What is a Stormwater Management Fee?
14. How do I sign up for the ACH (Automatic Bank Draft) Program?
15. How do I apply for Senior Tax Relief?
16. How do I apply for Disabled Veteran’s Relief?

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1. How do I obtain a recycling cart?
2. How can I get a replacement for my cart that is missing or damaged?
3. My recycling was missed. How do I report a missed pickup?
4. How do I know what week to put out my cart?
5. What if I have more recycling materials than will fit inside my recycling cart?
6. The recycling truck usually comes by my house late in the day. Why do I have to have my cart out at the curb by 7 a.m.?
7. Should I put my recycling cart out when it's raining?
8. I'm moving. What should I do with my recycling cart?
9. I understand there is a computer chip in the cart. What is that for?
10. What is not acceptable for recycling?
11. Why should I recycle?
12. What else can I do?
13. Can bottle caps be recycled?
14. Can I recycle envelopes with the plastic window? What about staples? Glossy advertisements? Post-its? Can I recycle paper with tape on it?
15. Can I recycle spiral notebooks?
16. Can I recycle batteries?
17. Can I recycle cereal boxes?
18. Can I recycle plastic bags?
19. Can I recycle toys and household objects made of plastic?
20. Why can't I recycle pizza boxes?
21. What do the numbers on the bottom of plastic containers represent or stand for?
22. If plastic doesn't have a recycling logo on it, can it still be recycled?
23. Do I have to separate glass, plastic, aluminum and steel?
24. How clean do containers need to be before I toss them into the recycling cart?
25. Do I need to take the labels off jars and cans?
26. Should I step on plastic bottles and crush cans before recycling?
27. What are the basic procedures for recycling aluminum cans?
28. What can I do with packing peanuts?
29. Where do Portsmouth's recyclables go?
30. What are the benefits of recycling?

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1. How much is a restricted parking decal?
2. Can I get decals for guests?
3. What is required to get a restricted parking decal?
4. What neighborhoods require a restricted parking decal?
5. How long is the restricted parking decal valid?

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1. What is the function of the local Commissioner of the Revenue's Office in the processing of state individual income tax returns?
2. What is the deadline to file my Virginia Income Tax Return?
3. What is an Accelerated Refund?
4. Do I need to file a return?
5. As a member of the Armed Forces, am I required to file a Virginia return?
6. What am I required to attach to my Virginia State Income Tax Return?
7. What is the rate for Virginia individual income taxes?
8. Is there a penalty if I file late?
9. Would I also owe interest if I am filing late?
10. Who is a resident?
11. Who is a Part-year resident?
12. Who is a Nonresident?
13. What is estimated tax?
14. What tax breaks are available to Taxpayers who are 65 and over?
15. If I need income tax forms or assistance who would I contact?

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1. What are the due dates for estimated tax payments?
2. When are Virginia Individual Income Tax returns due?
3. Where can I get vouchers to pay my estimated state income taxes?
4. Where do I send my estimated tax payments?
5. I filed my individual income tax return with the Commissioner of the Revenue and I owe taxes. Can I make partial payments to the City Treasurer?
6. How are penalty and interest calculated?
7. What happens if my account is not paid off at the end of the year?
8. I've recently received a letter from the Department of Taxation regarding a past due balance for a prior tax year. Can I make payment arrangements with the City Treasurer's Office?
9. I filed my taxes; however, I have not received my refund check.
10. Where can I get tax forms (760) / instruction pamphlets?
11. I received a letter stating my taxes have been withheld due to a debt to the City.

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1. What are Personal Property Taxes?
2. How do I know if I should be paying Personal Property Taxes?
3. Do I have to pay Personal Property Taxes if I am active duty military?
4. I am military and lease a vehicle. Am I taxable?
5. I am a Disabled Veteran. Do I have to pay taxes?
6. I sold my vehicle. What do I have to do?
7. What if I am unable to pay my tax bill in full by the due date?
8. I paid tax when I purchased my vehicle. Wasn’t that personal property tax?
9. I only owned my car in Portsmouth less than a month why do I still have a tax bill?
10. My wife and I are divorced why am I being taxed for her car?
11. Who determines the the personal property tax rate?
12. I don’t own this car any longer, should I be responsible for the tax?
13. I haven’t lived in Portsmouth in years why am I getting a tax bill?
14. I cosigned for my sister to buy a car am I responsible for the tax?
15. I tried to register my car at DMV but was told there is a stop from the City of Portsmouth, how do I have this removed?

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1. What are Trustee Taxes?
2. When are my trustee taxes due?
3. Can I make my Trustee Tax payment online or by telephone?
4. Why am I getting a trustee bill? I have not opened my business?
5. Why is there a Bank Lien or Criminal Complaint issued for me?