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Public Utilities
Customer Service Office

8:00 a.m. - 5:00 p.m.
Mon. - Fri.
FAX 757-397-6350


Public Utilities

The Department of Public Utilities is a self-supporting public service organization founded in 1879. The Department is responsible for treating drinking water and maintaining the lines that deliver this water to Portsmouth and certain areas of Suffolk and Chesapeake. Public Utilities also maintains the sanitary sewer lines and sewage pumping stations which carry wastewater away from your home or business.

E Billing is coming to Portsmouth Department of Public Utilities. Please look for the information in your upcoming utility bill. If you have questions please follow the instructions included on your bill.

> Download PDF for more information


How Water Works, An Interactive Tour
(Adobe Flash® Player Required)
3 New Ways to Pay Your Utilities Bill
Water Watch
Utility Contracts
Water Use It Wisely
Hampton Roads Water Efficiency Team


Annual Fishing Permit Application
Fishing Regulations


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City of Portsmouth, Virginia · All Rights Reserved · Portsmouth City Hall · 801 Crawford Street · Portsmouth, VA 23704 · 757-393-8000