Bulk Pick Up

Please call 757-393-8629 or email trash@portsmouthva.gov for any Waste Management issues.

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Bulk pick-up occurs with the resident's normal trash day. residents must schedule all bulk item pick-ups. This excludes storm debris, appliances, and other household items. There are no additional fees for bulk pick-up. 

Request for bulk pick up.

  • Make your scheduled bulk request no earlier than 36 hours prior to your normal waste pick-up day and no later than 12:pm(NOON) the day before your normal waste day to allow for scheduling.
  • Bulk refuse must be placed in front of your home
  • Bulk refuse should not be placed at the curb before 5:00 p.m. the day before your regular collection and NO LATER than 7:00 a.m. the day of collection.
  • Bulk refuse should not be placed within 3 feet of parked cars, mailboxes, fences, fire hydrants, or poles, not on top of water meters, cable boxes, etc., and not blocked by anything at curbside. Ensure that bulk is not placed underneath any power lines, tree limbs, or alleys. 
  • For the Mattress/box spring collection, the item must comply with the 3-foot perimeter requirements listed above and be lying flat when placed at the curbside with nothing on top of it. Ensure that it is not on top of water meters. 
  • Bulk refuse piles shall be no greater than 8 ft. X 10ft. X 8 ftin height. Items that will not be picked up include, but are not limited to, debris generated by contractors, hazardous materials such as paint, oil, or other liquids, and automobile parts. 
  • Tree parts cannot be greater than 18” in diameter
  • Please do not mix wood with other bulk items when placed out at the curb. Wood needs to be put out in a separate pile for collection. 
  • The city will not collect items inside contractor bagsThose bags include instructions on how to be collected by a private company affiliated with the bag you purchased. 
  • Glass should be taped up when placed for collection or on a pallet. Broken glass is the responsibility of the homeowner.
  • Tires must be placed curbside, off the rim, NO LATER than 7:00 a.m. the day of collection. A maximum of 4 tires a year will be collected per household. There is a $5 charge per tire for each additional tire there after. Please call no later than the day before your collection day to schedule a pickup. Commercial truck tires will not be collected.
  • Basketball Goals and ride-on toys like bikes, scooters, skateboards, etc. You MUST have an emailed request for disposal to be picked up on your collection day. Please call 757-393-8629 for email information.