FAQs

Please call 757-393-8629 or email trash@portsmouthva.gov for any Waste Management issues.

Q: How to  I schedule a bulk pick? 

A: Go to Bulk Pick up and complete the request for service form.

 

Q: How do I sign up for the set-out program?

A:  Go to senior special assistance and click on the application form or call 757 393-8629.

 

Q: What phone number should I call for any Waste Management Issue?

A: 757-393-8629 and follow the prompts.

 

Q: I don’t like to leave messages or no one answers the phone.

A: Email your concern trash@portsmouthva.gov

 

Q: How do I get a new can or additional cans- 

A: Call 757-393-8629 or email trash@portsmouthva.gov

 

Q: How do I report a damaged or broken waste can?

A: Call 757-393-8629 or email trash@portsmouthva.gov