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Quick Reference Guide
Access the Phone and Email lists in both the Staff Directory and Resource Directory.
Call 757-393-8000 for numbers not listed below.
Emergency Numbers | Concerns | Licenses and Permits | Information
Elected officials and voter registration | Portsmouth City Schools | Elementary Schools
Middle Schools | High Schools | Special Centers | Citizen Concern Line
For questions and concerns about the City of Portsmouth, call 311 during regular business hours Monday-Friday, 8:00 am- 5:00 pm to speak with a customer Service Assistant. Visit our online request forms.
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Call 757-393-8000 for numbers not listed below.
Emergency Numbers | Concerns | Licenses and Permits | Information
Elected officials and voter registration | Portsmouth City Schools | Elementary Schools
Middle Schools | High Schools | Special Centers | Citizen Concern Line
| Emergency Resources |
Number |
|---|---|
| Emergency medical care |
911 |
| Emergency police |
911 |
| Fire |
911 |
| Police non emergency number (Police Department) |
757-393-5300 |
| Substance or Mental Health emergency |
757-393-8991 |
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| Concerns |
Number |
|---|---|
| General Concerns |
311 or 757-393-8008 |
| A ditch is filled with trash; the storm drain is clogged |
757-393-8666 |
| A neighbor has junk cars |
757-393-8522 |
| A neighbor is building something without permits |
757-393-8531 |
| A neighbor who has too many animals |
757-393-8430 |
| A neighbor will not control the noise at their house |
757-393-5300 |
| A neighbor will not cut their grass |
757-393-8522 |
| A neighbor will not repair their house |
757-393-8522 |
| A neighbor will not take the trash out |
757-393-8522 |
| A neighbor’s dog will not stop barking |
757-393-8430 |
| A sidewalk is damaged |
757-393-8666 |
| A street needs to be cleaned |
757-393-8663 |
| A streetlight is needed |
757-393-8592 |
| A streetlight is out (Online Form) |
757-393-8008 |
| A traffic light does not work |
757-393-8650 |
| A water leak in the street or at my meter |
757-393-8561 |
| Bushes or trees along a street need to be trimmed |
757-393-8481 |
| Business operating illegally |
757-393-8836 |
| Car damaged by pothole or City of Portsmouth vehicle |
757-393-8831 |
| Cars parked illegally |
757-393-8752, x201 |
| Cars speed through my neighborhood |
757-393-8063 |
| Holes in the street |
757-393-8666 |
| Illegal drug problem in my neighborhood |
757-393-8014 |
| Sewage is present in the street or in my yard |
757-393-8561 |
| Street signs have been damaged |
757-393-8565 |
| Zoning/CAR Violation, Someone Working without a Permit on the Weekends |
757-393-8836 |
| Licenses and Permits |
Number |
| Building permit (Printable Forms) |
757-393-8531 |
| Business License (Commissioner of Revenue) |
757-393-8714 |
| Dog license |
757-393-8199 |
| Food handler’s permit |
757-393-8585 |
| Marriage license |
757-393-8671 |
| Parade/Block Party permit |
757-393-8836 |
| Special Event permit |
757-393-8481 |
| Worker’s permit |
757-393-8751 |
| Yard sale permit (Commissioner of Revenue) |
757-393-8771 |
| Information |
Number |
|---|---|
| Birth/death certificate is needed (State Website Link) |
757-393-8585, ext.8605 |
| Business wants to move to Portsmouth (Economic Development) |
757-393-8804 |
| Car towed by the City of Portsmouth |
757-393-8319 |
| Cemeteries |
757-465-2900 |
| Food stamps |
757-393-8749 |
| Library card |
757-393-8365 |
| Library locations (Portsmouth Public Library) |
757-393-8365 |
| Locate someone in Portsmouth jail |
757-391-3175 |
| Personal property taxes |
757-393-8651 |
| Portsmouth Redevelopment and Housing Authority |
757-399-5261 |
| Property assessment questions (Real Estate Information) |
757-393-8631 |
| Real estate taxes |
757-393-8198 |
| Record or check on a deed |
757-393-8671 |
| Recreation services for the elderly (Recreation) |
757-393-3241 |
| Rental inspection is needed |
757-393-8522 |
| Sports and recreation of children (Recreation) |
757-393-8481 |
| SSI |
757-465-4869 |
| Substance abuse or mental health treatments |
757-393-5357 |
| Trash Pickup Schedule / Questions / Need a new trash can |
757-393-8663 |
| Water service turned on / pay a water bill |
757-393-8524 |
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| Elected officials and voter registration (Registrar's Office) |
Number |
|---|---|
| City Council Members (Council Members) |
757-393-8639 |
Location to vote (Registrar's Office) |
757-393-8644 |
| Name of U.S. Congressman |
757-393-8644 |
| Name of U.S. Senator |
757-393-8644 |
| Name of Virginia Delegate |
757-393-8644 |
| Name of Virginia Senator |
757-393-8644 |
| Register to vote (Registrar's Office) |
757-393-8644 |
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| Portsmouth City Schools |
Number |
|---|---|
| School Board Administration |
757-393-8751 |
| School registration |
757-393-8751 |
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| Elementary Schools |
|
|---|---|
| Brighton |
757-393-8870 |
| Churchland Academy |
757-686-2527 |
| Churchland Elementary |
757-686-2523 |
| Churchland Primary and Intermediate |
757-686-2519 |
| Douglass Park |
757-393-8646 |
| Hodges Manor |
757-465-2921 |
| Cradock |
757-558-2811 |
| Lakeview |
757-465-2901 |
| Mt. Hermon Preschool Center |
757-393-8825 |
| Olive Branch |
757-465-2926 |
| Park View |
757-393-8647 |
| Simonsdale |
757-465-2917 |
| Emily N Spong Preschool Center |
757-393-5247 |
| Waterview |
757-393-8879 |
| Westhaven |
757-393-8855 |
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| Middle Schools |
Number |
|---|---|
| Churchland |
757-686-2512 |
| Cradock |
757-393-8788 |
| William E Waters |
757-558-2813 |
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| High Schools |
Number |
|---|---|
| Churchland |
757-686-2500 |
| I.C. Norcom |
757-393-5442 |
| Manor |
757-465-2907 |
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| Special Centers |
Number |
|---|---|
| D.A.C. |
757-393-8791 |
| New Directions |
757-393-8728 |
| Excel Campus |
757-465-2958 |
| SECEP |
757-393-6428 |
Citizen Concern Line
For questions and concerns about the City of Portsmouth, call 311 during regular business hours Monday-Friday, 8:00 am- 5:00 pm to speak with a customer Service Assistant. Visit our online request forms.
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