Quick Reference Guide

Access the Phone and Email lists in both the Staff Directory and Resource Directory.


Call 757-393-8000 for numbers not listed below.


Emergency Numbers | Concerns | Licenses and Permits | Information

Elected officials and voter registration | Portsmouth City Schools | Elementary Schools

Middle Schools | High Schools | Special Centers | Citizen Concern Line




Emergency Resources

Number 

Emergency medical care

911

Emergency police

911

Fire

911

Police non emergency number (Police Department)

757-393-5300

Substance or Mental Health emergency

757-393-8991

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Concerns

Number 

General Concerns

311 or 757-393-8008

A ditch is filled with trash; the storm drain is clogged

757-393-8666

A neighbor has junk cars

757-393-8522

A neighbor is building something without permits

757-393-8531

A neighbor who has too many animals

757-393-8430

A neighbor will not control the noise at their house

757-393-5300

A neighbor will not cut their grass

757-393-8522

A neighbor will not repair their house

757-393-8522

A neighbor will not take the trash out

757-393-8522

A neighbor’s dog will not stop barking

757-393-8430

A sidewalk is damaged

757-393-8666

A street needs to be cleaned

757-393-8663

A streetlight is needed

757-393-8592

A streetlight is out (Online Form)

757-393-8008

A traffic light does not work

757-393-8650

A water leak in the street or at my meter

757-393-8561

Bushes or trees along a street need to be trimmed

757-393-8481

Business operating illegally

757-393-8836

Car damaged by pothole or City of Portsmouth vehicle

757-393-8831

Cars parked illegally

757-393-8752, x201

Cars speed through my neighborhood

757-393-8063

Holes in the street

757-393-8666

Illegal drug problem in my neighborhood

757-393-8014

Sewage is present in the street or in my yard

757-393-8561

Street signs have been damaged

757-393-8565

Zoning/CAR Violation, Someone Working without a Permit
on the Weekends

757-393-8836



 Licenses and Permits

Number

Building permit (Printable Forms)

757-393-8531

Business License (Commissioner of Revenue)

757-393-8714

Dog license

757-393-8199

Food handler’s permit

757-393-8585

Marriage license

757-393-8671

Parade/Block Party permit

757-393-8836

Special Event permit

757-393-8481

Worker’s permit

757-393-8751

Yard sale permit (Commissioner of Revenue)

757-393-8771




Information

Number 

Birth/death certificate is needed (State Website Link)

757-393-8585, ext.8605

Business wants to move to Portsmouth (Economic Development)

757-393-8804

Car towed by the City of Portsmouth

757-393-8319

Cemeteries

757-465-2900

Food stamps

757-393-8749

Library card

757-393-8365

Library locations (Portsmouth Public Library)

757-393-8365

Locate someone in Portsmouth jail

757-391-3175

Personal property taxes

757-393-8651

Portsmouth Redevelopment and Housing Authority

757-399-5261

Property assessment questions (Real Estate Information)

757-393-8631

Real estate taxes

757-393-8198

Record or check on a deed

757-393-8671

Recreation services for the elderly (Recreation)

757-393-3241

Rental inspection is needed

757-393-8522

Sports and recreation of children (Recreation)

757-393-8481

SSI

757-465-4869

Substance abuse or mental health treatments

757-393-5357

Trash Pickup Schedule / Questions / Need a new trash can

757-393-8629

Water service turned on / pay a water bill

757-393-8524

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Elected officials and voter registration (Registrar's Office)

Number

City Council Members (Council Members)

757-393-8639

Location to vote (Registrar's Office)

757-393-8644

Name of U.S. Congressman

757-393-8644

Name of U.S. Senator

757-393-8644

Name of Virginia Delegate

757-393-8644

Name of Virginia Senator

757-393-8644

Register to vote (Registrar's Office)

757-393-8644

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Portsmouth City Schools
Number 


School Board Administration

757-393-8751

School registration

757-393-8751

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Elementary Schools


Brighton

757-393-8870

Churchland Academy

757-686-2527

Churchland Elementary

757-686-2523

Churchland Primary and Intermediate

757-686-2519

Douglass Park

757-393-8646

Hodges Manor

757-465-2921

Cradock

757-558-2811

Lakeview

757-465-2901

Mt. Hermon Preschool Center

757-393-8825

Olive Branch

757-465-2926

Park View

757-393-8647

Simonsdale

757-465-2917

Emily N Spong Preschool Center

757-393-5247

Waterview

757-393-8879

Westhaven

757-393-8855

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Middle Schools

Number 

Churchland

757-686-2512

Cradock

757-393-8788

William E Waters

757-558-2813

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High Schools

Number 

Churchland

757-686-2500

I.C. Norcom

757-393-5442

Manor

757-465-2907

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Special Centers

Number 

D.A.C.

757-393-8791

New Directions

757-393-8728

Excel Campus

757-465-2958

SECEP

757-393-6428



Citizen Concern Line


For questions and concerns about the City of Portsmouth, call 311 during regular business hours Monday-Friday, 8:00 am- 5:00 pm to speak with a customer Service Assistant. Visit our online request forms.



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